Sunil Seth

About Sunil Seth

I am a seasoned professional with nearly 24 years of experience in garnering Technology, Delivery & Project Management; driving vision across Agile Project Management, Delivery Management, and Business Excellence.Expertise in project management, implementation skills that have resulted in repeated success in guiding sizeable, multi-cultural & multi-geographical teams and launch of leading-edge solutions and best practices.Experience in bringing forth data-driven perspectives, employing expertise to guide others, making ethical decisions, and fostering a collaborative environment where agility and creativity are embraced and this approach empowers everyone to flourish while staying ahead of the curve.Proficiency in managing various types of contracts, including Fixed Bid managed services, Time & Materials (T&M), and unit-based pricing engagements. Accomplished in leading pre-sales efforts and successfully delivering key engagements, ensuring successful and secure execution of processes.Proven track record of leading high-performing teams to deliver exceptional results. Possess a strategic mindset and the ability to align business objectives with client needs, ensuring successful project execution and customer satisfaction with key focus on delivering results in terms of revenue generation and profitability.

Experience

1. Chief of Staff & HR Analytics Lead

   Firstsource

   Jul 2023 — Present · Mumbai, IN

   Strategic Vision & Business Acumen: Formulated and executed strategic initiatives aligned with organizational goals, demonstrating a deep understanding of business dynamics.• Senior Stakeholder Management: Successfully cultivated and maintained relationships with senior leaders, fostering collaboration and ensuring alignment with HR strategies.• Enhanced Data Analytics: Applied advanced data analytics to derive actionable insights, enhancing the effectiveness of HR programs and decision-making processes.• Communication Liaison: Acted as a bridge between executive leadership and various departments, ensuring clear and effective communication channels.• Change Management: Led change management initiatives, facilitating organizational adaptation to evolving business landscapes.• Executive Support: Provided comprehensive support to CHRO, managing administrative tasks and enabling seamless executive operations.• Collaborative Project Management: Orchestrated cross-functional projects, fostering collaboration among diverse teams to achieve strategic objectives.• Strong Judgment & Decision Support: Exhibited sound judgment and decision-making skills in critical situations, contributing to effective problem-solving.• Detailed Oriented: Maintained a meticulous approach to tasks, ensuring accuracy and precision in all aspects of work.• Program Management: Successfully executed and managed HR programs, ensuring alignment with organizational objectives and timelines.• Training & Leadership: Designed and implemented training programs, fostering leadership development within the HR function.• Mind Reader: Demonstrated the ability to anticipate needs and proactively address challenges, contributing to a proactive and forward-thinking work environment.

Education

• Punjabi University

  Post Graduate Diploma In Computers Application (PGDCA) – 71.4%, Computer Science

  2000 — 2001

• University of Allahabad

  M Tech ( IT) - 82.5%, Information Technology

  2004 — 2005

• Punjab Engineering College

  BE, Production

  1995 — 1999

Skills

• Crm
• Itil
• Outsourcing
• Software Development
• Service Management
• Strategy
• Team Leadership
• Training
• Customer Satisfaction
• Operations Management
• IT Service Management
• Program Management
• Networking
• Team Management
• Incident Management
• Transition Management
• Sla
• Vendor Management
• Management
• Team Building
• Service Delivery
• Bpo
• Leadership