Seth Sheppard

About Seth Sheppard

Enablement & Transformation Leader with a record of creating scalable programs that improve adoption, accelerate onboarding, and drive organizational growth.At Segra, I built new training and enablement platforms to replace outdated systems, digitized a 300-page training manual, and developed product education through webinars, video content, and podcasts. I later formed and managed a creative team that produced multi-purpose content for sales, customers, and the broader organization. These initiatives aligned directly with Go To Market (GTM) strategy, supported key KPIs, reduced rep onboarding time, and ultimately, evolved into a company-wide onboarding program that pivoted successfully to digital during the pandemic.I expanded my expertise at FixPads and through other consulting opportunities by mastering CRM and ERP systems, implanting and building Salesforce frameworks, and integrating NetSuite for real-time reporting and financial analytics. In the medical equipment/technology sector, I’ve since led process creation, system development, and scalable operations to align financial and sales functions with growth objectives.Across industries, my focus has been consistent: identify problems, design solutions, and enable teams through training, systems, and data-driven processes.

Experience

1. Revenue Systems Consultant

   Us Signal

   Oct 2025 — Present · Charlotte, NC, US

   Partner with Sales Operations, Rev Cycle, and Sales Leadership to strengthen Salesforce architecture, streamline quoting, and improve visibility across the customer lifecycle.Design and implement automation, reporting, and enablement tools that drive efficiency, retention, and revenue growth through an integrated RevOps ecosystem.Implement Salesforce automation, CPQ workflows, and quoting enhancements that accelerate deal velocity and improve forecasting accuracy.Develop Account Health Scoring and retention frameworks that unify service, billing, and support data to proactively identify churn risk.Enhance sales enablement systems with user-centric dashboards, Al-assisted recommendations, and account planning improvements that drive adoption.Manage / Enhance Salesforce Integrations with:Teams & Outlook - streamline communication and activity trackingLinkedin Sales Navigator, Zoominfo, & 6sense - enrich prospecting data and intent insights Certinia (FinancialForce)- strengthen revenue forecasting and sales-to-finance alignment Conga & LinkSquares - improve quoting, SOW management, and contract automationMuleSoft - enable system-wide data orchestration and process automationDrive alignment across Sales, Finance, and Operations by creating scalable infrastructure and actionable insights that connect people, process, and data across the go-to-market ecosystem.

Education

• Southern Wesleyan University

  Bachelor of Business Administration (BBA)

  2018 — 2020

• Midlands Technical College

  Associate of Science (AS), Business Administration

  2013 — 2017

Skills

• Wordpress
• Microsoft Excel
• Powerpoint
• Mobile Web Design
• Html
• Technical Training
• Voice Over Ip (Voip)
• Troubleshooting
• Management
• Broadsoft
• Life Insurance
• Jquery
• Adobe Creative Suite
• Customer Service
• Telecommunications
• Training
• Health Insurance
• Html 5
• Social Media
• Illustrator
• Leadership
• Disability Insurance
• Css
• Marketing Strategy
• Web Design
• Website Development
• Public Speaking
• System Administration
• Graphic Design
• Css3
• Microsoft Office
• Sales
• Contact Center
• Networking
• Microsoft Word