Seth Palansky
Chief Operating Officer @Sterling Claims Management, Inc
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WORK HISTORY
Chief Operating Officer @Sterling Claims Management, Inc
San Diego, CA, US
Optimized Operations to Deliver Revenue Growth: Orchestrated operational strategies that increased company revenue by 27% year-over-year in the first full year.Engineered 4 Consecutive Years of Profit Growth: Systematically enhanced profitability for four consecutive years through operational efficiency improvements, culminating in the most successful revenue quarter in company history (Q1 2025), despite client churn.Spearheaded AI-Driven Automation: Led the full lifecycle development and implementation of AI technology to automate manual, repetitive operational tasks, significantly improving efficiency and reducing costs.Built & Launched Global Offshore Capabilities: Sourced, negotiated, and successfully launched an offshore operations team in India, strategically reducing overhead while expanding critical capabilities and consistently achieving key performance objectives.Provided comprehensive executive oversight for all operations of a 45-person banking and insurance firm.
EDUCATION
California State University-Northridge
Bachelor of Arts
SKILLS
ABOUT SETH PALANSKY
Every organization has blind spots on the cost side of the business. Not because anyone…
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