Seth Durant

About Seth Durant

I’m an operator focused on lowering cost-to-serve at scale by translating complex, ambiguous problems into solutions that deploy and stick.I build and lead product and program teams operating at the intersection of operations and technology. My teams own the full lifecycle from problem definition through deployment, partnering closely with hardware and software engineering, operations, and safety to ensure solutions land, scale, and deliver results.My work centers on scaling automation, optimization, and AI-driven decision systems across large physical networks. That includes setting strategy and roadmaps, prioritizing the highest-leverage problems, aligning resources across multiple tech organizations, and unblocking initiatives at risk. We also own launch, change management, and adoption—because value isn’t real until it shows up in daily execution.I’m most effective in environments with real constraints: complex operations, competing priorities, and material financial stakes. I value clarity, data, and operational truth over optics, and I bring a bias toward action and accountability.I’m energized by building systems and teams that scale—and by doing the work required to turn ideas into durable outcomes.I prioritize transparency and inclusivity. I believe in providing teams with a clear understanding of the overall mission, methodologies, and justifications behind decisions. This approach not only cultivates a shared commitment but also empowers each team member to comprehend their role, fostering a sense of ownership and dedication that ultimately leads to the delivery of impactful results.Let\'s connect and explore how my passion for problem-solving and expertise in team development can contribute to our collective success.

Experience

1. Director, Product Management- Outbound and Flow

   Amazon

   Mar 2024 — Present

Education

• The Ohio State University

  Bachelor of Business Administration (BBA), Operations Management and Supervision

  2012 — 2015

Skills

• Team Building
• Retail Sales
• Inventory Management
• Wireless
• Retail
• Merchandising
• Sales Process
• Customer Experience
• Selling
• Sales Operations
• Customer Retention
• Customer Service
• Customer Satisfaction
• Sales
• Recruiting
• Direct Sales
• Luxury Goods