Seth Kardonsky
Director of Business Operations @MXR Imaging, Inc.
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WORK HISTORY
Director of Business Operations @MXR Imaging, Inc.
San Diego, CA, US
Provide leadership over Sales and Service operations, overseeing managers and cross-functional teams to ensure consistent execution, scalability, and customer satisfaction.• Own the design and evolution of core operational processes, aligning people, systems, and workflows to support growth and operational efficiency.• Lead enterprise-wide operational consolidation, integrating multiple service and sales departments into a unified operating model, including onboarding and enablement of employees through acquisitions.• Serve as owner of organizational legal terms and conditions, leading contract strategy and negotiations with both SMB customers and the largest national accounts.• Partner with IT leadership to drive enterprise systems strategy, spearheading the redesign of end-to-end business processes and the integration of Microsoft Dynamics 365 Business Central ERP with Salesforce, delivering seamless alignment across sales, service, and inventory operations.• Lead the design and implementation of automated business processes that improve operational efficiency, data integrity, and executive visibility.• Maintain executive ownership of the Salesforce platform, ensuring system scalability, governance, and alignment with evolving operational requirements.• Engage directly with the organization’s largest national accounts, supporting retention, expansion, and long-term strategic partnerships.
EDUCATION
San Diego State University
Bachelor of Science, Business Administration with an emphasis in Information Systems
University of Oxford
Political Science, International Politics Study Abroad
SKILLS
ABOUT SETH KARDONSKY
20 years of experience in medical imaging, spanning both hardware (MR, CT, ultrasound, X-ray) and software environments (PACS, HIS, RIS). I’ve developed deep expertise in how imaging devices operate, how systems integrate to enable communication, and how clinical and business software leverage this data to deliver value. Extensive customer-facing work in both sales and support, as well as hands-on experience designing and building IT systems and operational processes that support scalable, customer-centric businesses.
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