Seth Ballentine
Enterprise Services Engineer at Tanium
- Role
- Enterprise Services Engineer at Tanium
- Location
- Washington, WA, US
- LinkedIn followers
- 500 followers
About Seth Ballentine
Systems Engineer/Administrator that wants to contribute strong, professional IT and interpersonal skills to a well-established and respected company that is dedicated to delivering the very best products and services to its clients. Ample experience delivering service to federal clients. Currently hold an active DoD Top Secret Security clearance. Especially interested in new opportunities in downtown DC, Rosslyn, and Pentagon/Crystal City areas.Specialties: Tanium, Microsoft Active Directory, Windows Server, Exchange, DNS, Sharepoint, IIS, Office, group policy, network, file, and printer administration, VMWare ESXi and vSphere administration, Symantec NetBackup and Endpoint Protection administration, Storage Area Network (SAN) administration, Veeam Backup & Recovery administration.
Experience
Enterprise Services Engineer
Nov 2020 — Present · Washington, DC, US
Operationalize, administer & maintain the Tanium Platform• Solve complex technical issues• Identify opportunities for customers to get greater value from the Tanium platform• Consistently and cogently address customers’ needs• Identify and rapidly escalate and assign support cases to Technical Account Managers• Conduct daily health-checks on assigned accounts• Work with Technical Account Managers on strategic customer activities• Contribute to and track activity, after action, root cause and daily status reports• Document best practices and Play Book entries• Work closely with Customer Success Managers on improving Tanium operational status within key accounts• Provide technical direction to customer IT support staff
Education
University of Pittsburgh
Bachelor’s Degree, Information Science
2001 — 2007
Skills
- Iis
- Dns
- Group Policy
- Windows 7
- Visual Studio
- San
- Data Center
- Microsoft Exchange Administration
- Bmc Remedy
- Active Directory
- Microsoft Deployment Toolkit
- Windows Server
- Microsoft Sql Server
- Microsoft Office
- Microsoft Exchange
- Isa Server
- Dhcp
- Vmware Vsphere 5.x
- Windows Deployment Services
- Scom
- Vmware Esx
- Windows Xp Professional
- Windows Server 2008
- Sharepoint
- Sql Server
- Windows Xp
- Windows Server 2003
- Vmware Infrastructure
- Dns Administration
- Symantec Endpoint Protection
- Internet Information Services (Iis)
- Netbackup
- Veeam
- Mdt
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