Seshanarayan Sugavaneswaran

About Seshanarayan Sugavaneswaran

Seasoned Delivery Manager with a proven track record in leading Managed Service Provider (MSP) organizations through successful business development, cloud adoption, and digital transformation initiatives. Certified in cloud technology, I bring expertise in orchestrating end-to-end technology management solutions that drive operational efficiency and business growth. With a keen focus on delivering exceptional client experiences, I leverage my extensive experience to navigate complex challenges and drive strategic initiatives that propel organizations towards digital excellence. Passionate about harnessing the power of technology to innovate and optimize processes, I thrive in dynamic environments where innovation and transformation are paramount.

Experience

1. Delivery Manager - Managed Services

   Value Global

   Sep 2019 — Present · Chennai, IN

   As a Delivery Manager:Manage the end-to-end delivery on DBA engagements across multiple customersRe-engineer business processes to help optimize resource utilisation, productivity and enhance overall ROICustomer Account and DBA Resource Management in Managed ServicesDrive business development initiatives and oversee digital transformation objectives to help align with modern trends of technologyIdentify opportunities to help project expansion and revenue growthFacilitate project KT and also ensure a smooth transitionProject risk mitigation and ISO adherence assessmentAs a DBA Consultant:Extend technical expertise to support customers for cloud as well as on-premise deployments and also help enhance skills of the teamMentor / Educate team on Technical as well as ISO and ITIL processes to ensure appropriate standards and SLAs are met

Education

• University of Madras

  Bachelor of Engineering - BE, Electrical and Electronics Engineering

  1999 — 2003

Skills

• Requirements Analysis
• Business Analysis
• Project Management
• Sdlc