Seshasai N
Dynamics 365 CRM & Power Platform Developer | Power Apps, Power Automate, Power BI | 5+ Yrs Experience
- Role
- Dynamics Crm Developer at John Hancock
- Location
- Lowell, MA, US
- LinkedIn followers
- 500 followers
About Seshasai N
5+ years of experience in Microsoft Dynamics 365 CRM (Sales, Service, Marketing) and Power Platform (Power Apps, Power Automate, Power BI, Dataverse).Skilled in customization, configuration, and extension of Dynamics 365 CRM with plugins, workflows, PCF controls, and JavaScript.Proficient in designing and developing Canvas Apps & Model-Driven Apps using Power Apps and integrating them with Dynamics 365 CRM and Dataverse.Strong expertise in workflow automation using Power Automate to optimize sales, service, and financial processes.Experience building interactive dashboards and reports using Power BI and SSRS for data-driven decision-making.Hands-on in Azure DevOps (CI/CD), API-based integrations, and migration projects.Proven ability to gather business requirements, translate them into technical solutions, and deliver end-to-end CRM + Power Platform projects in Agile/Scrum environments.
Experience
Dynamics Crm Developer
Aug 2023 — Present · US
Gathered business requirements and interacted with the power users, developers, and SMEs to gain a holistic understanding of the business processes. • Worked with the development team during the design, build, and test phase of the system to clarify business requirements. • Provided technical assistance in identifying, evaluating, and developing systems and procedures. • Collaborated with project managers and colleagues to facilitate on-time and on-budget project delivery. • Built Use Case specifications, Activity Diagrams, and Sequence Diagrams using UML. • Developed test scenarios and implemented test plans providing key input in working with users in UAT. • Prepared and delivered the system training documents, training videos, and user manuals to ensure successful user adoption. • Technologies Dynamics CRM(Sales, Customer Service), SharePoint, Power Platform, Office 365, Visio, Jira, SQL, JavaScript.
Education
Rivier University
Master's Degree, COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES
2022 — 2024
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