Sesha Gopalan Ramakrishnan

About Sesha Gopalan Ramakrishnan

I am an astute and decisive professional with over 15 years of progressive experience in software testing, product & project management, service delivery, business analysis, operations management, quality management, technical consultancy, and test management. I’ve always been a great problem solver achieving remarkable results and demonstrating outstanding work with my current and previous employers. During the course of experience, I have honed my skills in Retail Banking channels like ATM, POS, Payment Switches - BASE24-eps, Postilion, ATM Simulators, Physical ATMs testing, ATM maintenance, ISO 8583 message standards (MasterCard, VISA, AMEX), MasterCard & VISA products & simulators, EMV (Contact & Contactless), Card Issuing & acquiring, JPOS, Internet Banking, Mobile Banking and Telephone Banking. I am specialized in delivering various operations with extensive experience Cloud Technology, Technical Support, Migration, Testing, Problem Management, Operations Management, Risk Analysis & Mitigation, Resource Management, Incident & Compliance Management, Capacity Management and Change Management.My expertise lies in preparation and execution of user interface documents, test plans, test scenarios, test cases, test design, analyzing test reports, project based environments and functional specifications. I possess a good understanding in various types of testing that includes System Testing, System Integration Testing (E2E), Certification Testing, Performance Testing, User Acceptance Testing, Operational Acceptance Testing, Penetration Testing, & Accessibility Testing.Well versed in ensuring the delivery quality from the entire project team by carrying out and coordinating quality reviews, generating quality statistics and taking measures to improve quality based on them. I have gained excellent knowledge in Software Testing Life Cycle (STLC) from requirement analysis to test planning, design, execution, reporting, documentation, deployment and tracking it to closure and Agile Testing Methodologies.Additionally, I have good exposure in exceptional relationship-building skills, leveraging superior interpersonal abilities, ensuring maximum corporate compliance with regulations and monitoring QA standards.Specialties:Project Management | Service Delivery | Operations Management | Software Testing | Quality Management | Technical consultancy | Product Management | Business Analysis | Test Management

Experience

1. Quality Manager

   NatWest Group

   Sep 2022 — Present · Chennai, IN

   Quality Manager in Data & Analytics.

Education

• EVP Engineering college

  Bachelor of Engineering - BE, Electronics and Communication

  2003 — 2007

• Ulyanovsk State University

  International M. B. A., Information Technology

  2012 — 2013

Skills

• Qtp
• Atms
• Test Management
• Scrum
• Manual Testing
• User Acceptance Testing
• Payment Card Processing
• Agile Methodologies
• Iso8583
• Hp Qtp
• Testing
• System Testing
• Defect Tracking
• Hp Quality Center
• Emv
• Agile Testing
• Test Automation
• Microsoft Sql Server
• Sql
• Quality Center
• Unix
• Oracle
• Requirements Analysis
• Quality Assurance
• Test Planning