Sertina Augustine

WORK HISTORY

EDUCATION

ABOUT SERTINA AUGUSTINE

Lifelong student at heart, most recently completed a double program stint at George Brown College. I know, George Brown and a ton of other colleges in this beautiful city churn out graduates like me by the thousands?The fact that I’m agile. Proactive. An analytical thinker. And witty, maybe. I’m all of the above based on feedback received by leaders in my previous roles.Growing up, I was an insatiably curious kid, exploring whatever caught my fancy while meticulously organizing my day in a tiny journal and ticking them off. I also loved planning and taking charge when playing in groups. I was also a great listener and would obsess over finding innovative solutions to any problems my close ones faced. Today, I realize that that part of me never changed.With this passion, I am now a () and IT Professional with combined 5 years of experience. My vision is to reinvent the world for the better by leading and building client relationships, driving company growth with innovation, and continuous learning. I’m known to develop strategic solutions for improving and automating processes and systems, increasing customer engagement and enabling decision-making to achieve 35% efficiency gains:• Spearheaded the ServicePower cloud upgrade to Microsoft Azure initiative, successfully saving a minimum of 30% reduction in man-hours, and driving revenue growth by 25%• Recognized for innovating approaches for improving processes and systems to achieve 35% efficiency gains in 8 months• Awarded multiple rewards in value) and certificates of appreciation on client projects for 2 consecutive yearsWith a *healthy* dose of my optimism and a generous sprinkling of my never-say-die attitude, I’m proud to say that I’ve come a long way. But like the famous poet Robert Frost once said, I have miles to go yet – and I can’t wait to get started! So do connect and reach out to me on LinkedIn or at s••••••••@gmail.com