Giovanni Serritelli
Success Lead @Bookingkit
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WORK HISTORY
Success Lead @Bookingkit
Berlino, DE
EDUCATION
Harvard Business School Online
Leadership Principles, Business/Commerce, General
Italian Trade Agency
Master's degree, Internationalization of companies - CORCE 46th Edition
Università degli Studi di Modena e Reggio Emilia
Laurea Specialistica, Management internazionale - marketing e distribuzione internazionale
Università degli Studi di Modena e Reggio Emilia
Laurea Triennale, Economia e marketing internazionale
Centria University of Applied Sciences
Business and Adminstration, Business strategy, accounting, IT, data analysis, international law
SKILLS
ABOUT GIOVANNI SERRITELLI
I’m passionate about Customer Success and the impact it can create—for customers, companies, and teams. As a Team Lead at bookingkit, I focus on empowering our Success Managers to grow, develop, and deliver real value to our clients.While I used to work closely with customers myself, my current focus is on leading my team, removing obstacles, and enabling them to thrive in a fast-paced, customer-centric environment.Always happy to connect with others working on team development, customer success strategy, or meaningful customer outcomes.
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