Serra Fairbanks
Claims Manager @Sedgwick
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WORK HISTORY
Claims Manager @Sedgwick
Anchorage, AK, US
EDUCATION
University of Alaska Fairbanks
Pre-nursing
University of Alaska Anchorage
Pre-nursing
ABOUT SERRA FAIRBANKS
Born and raised in beautiful Alaska, I’ve spent the past 20+ years immersed in the complex world of Workers’ Compensation. My journey has been driven by a simple but powerful mission: to lead with purpose, empower those I lead, and deliver results. As a passionate people leader, I specialize in building high-performing, goal-crushing teams that don’t just meet expectations—they set new standards. With a deep belief in strategic mentorship, targeted training, and metrics that matter, I create environments where communication thrives, productivity soars, and individual strengths are celebrated.Today, I lead a powerhouse group of examiners and supervisors with over 200 years of combined industry experience. Our success isn’t just in numbers—it’s in the way we work: collaboratively, intelligently, and with relentless dedication to excellence.Currently overseeing multi-jurisdictional teams, compliance operations, and participating in process improvements alongside IT, medical bill review, client services, and executive leadership. Whether it’s improving retention, meeting jurisdictional challenges head on, or driving business growth, I thrive on solving problems and surpassing goals.Let’s connect and elevate the Workers’ Compensation experience—together.
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