Serkan Uygungelen
Silicon Alliances Ecosystem Development Manager @Canonical
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WORK HISTORY
Silicon Alliances Ecosystem Development Manager @Canonical
EDUCATION
Hamburg University of Technology
Ph.D., Telecommunications Engineering
University of Stuttgart
Master of Science (M.Sc.), Information Technology
Boğaziçi University
Bachelor of Science (B.Sc.), Electrical and Electronics Engineering
SKILLS
ABOUT SERKAN UYGUNGELEN
As a customer-oriented Technical Account Manager with 15 years in the IT industry, I bring expertise across Data Center solutions, AI, Cloud Computing, Software Development, and Telecommunications. Recognized for building strong relationships with C-level stakeholders, I consistently exceed revenue targets by identifying and delivering customized solutions in complex, high-stakes environments, resulting in increased client satisfaction and measurable business growth.In my current role at Intel, I manage strategic accounts, including top Cloud Service Providers (CSPs), OEMs, and System Integrators, optimizing client solutions with Intel’s cutting-edge technologies to drive revenue growth and client success. I have a proven track record in winning key tenders, securing high-value contracts, and building long-term partnerships by understanding client needs, conducting competitive analysis, and implementing the most effective solutions. I also support clients by delivering strategic roadmap updates, training, and system benchmarks that align with their unique objectives and maximize performance.My foundation in technical roles gives me a hands-on perspective that enhances my account management approach. I leverage my technical insights to deliver end-to-end support, from design to on-site troubleshooting, which builds client confidence and strengthens strategic partnerships. My ability to bridge technical expertise with strategic management seamlessly allows me to identify growth opportunities and expand client engagement.Passionate about driving innovation and commercial success, I am committed to advancing technology and delivering measurable results. My contributions include filing patents, publishing papers at international conferences, and developing solutions for the telecommunications industry, reflecting my dedication to ongoing professional growth as I strive to help clients achieve their goals through impactful, customized technology solutions.
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