Serina Worley
Advanced Product Support Supervisor at Comcast Business
- Role
- Advanced Product Support Supervisor at Comcast Business
- Location
- Aurora, CO, US
- LinkedIn followers
- 500 followers
About Serina Worley
Versatile and resourceful operations manager offering extensive experience in…
Experience
Advanced Product Support Supervisor
Jun 2015 — Present · Centennial, CO, US
Responsible for a team that processes and enters advanced voice product orders including SIP, PRI and Business Voice Edge for the West Division of Comcast Business. Accountable for each employee’s monthly order entry numbers, coaching and developmentResponsible for accepting new SMB and Enterprise sales orders insuring all paperwork is SOX compliant
Education
McDonalds Corporation
Restaurant/Food Services Management
1991 — 1993
Fort Lewis College
High School, Business Management
1990 — 1991
Mesa State College
High School, Business Management
1986 — 1990
Skills
- Wan
- Managed Services
- Computer Hardware
- Cloud Computing
- Networking
- Cabling
- Sip Trunking
- Sip
- Selling
- Voip
- Channel Partners
- Data Center
- Mobile Devices
- Co-Location
- Hosted Services
- Internet Services
- Mobile Communications
- Call Centers
- Ip
- Telecommunications
- Metro Ethernet
- Broadband
- Sales Management
- Telephony
- Mpls
- Solution Selling
- Ethernet
- T1
- Unified Communications
- Wireless
- Sales Process
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