Seriala Ravi
PMP® I Global Director SSC| SAAS| Transformation| Customer Value| Digital Solutions| Order to Cash| Accounts Payable
- Role
- Associate Director Solutioning & Transformations, Order to Cash (O2c) at Emagia
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Seriala Ravi
Leading InfoSync\'s strategic initiatives, my focus is centered on optimizing customer value and satisfaction, with a PMP certification that reinforces my project management excellence. Our achievements include successful stewardship of a multi-million dollar portfolio, where collaboration with sales, product, and consulting teams has been pivotal in maximizing client investments.At HighRadius, my role as Senior Manager Customer Value involved directing a team of 11 professionals, enhancing solution architecture, and nurturing customer relationships. The experience fortified my skills in solution delivery and customer engagement, ensuring the realization of robust digital solutions that drive client success in a competitive financial arena.
Experience
Associate Director Solutioning & Transformations, Order to Cash (O2c)
Sep 2024 — Present · Hyderabad, IN
Solution Design & Advisory:1) Lead the creation of innovative, end-to-end O2C solutions across Cash Application, Credit, Collections, Billing, Deductions, and Disputes.2)Translate business problems and customer pain points into effective technology-enabled O2C solutions.3)Collaborate with product, data, and tech teams to align solutions with system capabilities and roadmaps.Transformation & Optimization:1) Drive O2C process standardization, automation, and digital transformation initiatives.2) Identify opportunities for continuous improvement, leveraging KPIs, industry benchmarks, and best practices.3) Lead change management and ensure adoption of new processes and tools.Program Oversight:1) Oversee end-to-end delivery of complex transformation programs across multiple geographies or business units.2) Monitor performance metrics and ensure business outcomes are realized.Leadership & Collaboration:1) Guide and mentor a team of solution architects, consultants, and transformation specialists.2) Contribute thought leadership in external forums, webinars, or whitepapers related to O2C transformation.
Education
Janardan Rai Nagar Rajasthan Vidyapeeth University
Bcom, Business/Commerce, General
ST Alphonsus high school
JRN Rajasthan Vidya Peth University, Bcom
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.