Serguei Tchantaev

About Serguei Tchantaev

As a seasoned business analyst with over 20 years of experience, I specialize in gathering and translating complex business requirements into actionable user stories. My expertise lies in collaborating cross-functionally to ensure accurate implementation that aligns with strategic goals. Throughout my career, I\'ve proven my ability to interpret system architecture, create data flow diagrams, and process flows to support seamless integration. I have a knack for simplifying technical concepts for non-technical audiences, which has been instrumental during sprint planning and stakeholder presentations. A testament to this is the Flight Planning Replacement project where I developed detailed technical specifications supporting Content Management and UI/UX teams.My data analysis skills have driven content strategies that increased user engagement by 25%. Furthermore, by developing automated dashboards for real-time performance tracking, I was able to reduce manual reporting efforts by 40%.In all projects, my focus remains on creating value metrics and KPIs that assess content quality and throughput. Leveraging tools like Power BI Desktop, Splunk, Adobe Analytics and Azure DevOps among others, I deliver solutions that enable expected application capabilities to support business initiatives.Ready to unlock opportunities hidden within your data? Let\'s connect and explore how we can drive your business growth through data-driven insights.

Experience

1. Sr Technical Business Analyst

   Alaska Airlines

   Jul 2024 — Present · Seattle, WA, US

   Gathered and analyzed business requirements for the Flight Planning Replacement project, translating them into detailed technical specifications and user stories within the software development lifecycle supporting Content Management and UI/UX teams.• Collaborated cross-functionally with stakeholders and development teams to ensure accurate implementation of requirements, aligning with user experience and content strategy goals.• Reviewed and interpreted system architecture, created data flow diagrams, and process flows to support seamless integration and enhanced user interface functionality.• Documented and analyzed existing systems, including AngularJS front-end, C# web services, and Windows services, to identify improvements and ensure consistency in content delivery.• Simplified complex technical concepts for non-technical audiences, facilitating understanding during sprint planning, retrospectives, and stakeholder presentations.

Education

• State University of Technological Industry, St-Petersburg, Russia

  Master's degree, Computer Science

Skills

• Analysis
• Software Reuse
• User Analysis
• Db2
• Core Banking
• Software Quality Control
• Agile
• Program Management
• Software Development
• Data Warehousing
• Technical Specs
• Business Requirements
• Team Leadership
• Test Planning
• Systems Engineering
• Agile Project Management
• Requirements Analysis
• Quality Assurance
• Software Design
• Cobol
• Disaster Recovery
• Requirements Gathering
• Systems Analysis
• Design Specifications
• Software Project Management
• System Deployment
• Software Development Methodologies
• Technical Project Leadership
• User Acceptance Testing
• Pmbok
• Functional Specifications
• Sharepoint
• Business Analysis
• Sdlc
• Software Testing Life Cycle
• Software Quality Assurance
• Visio
• Quality Center
• Agile Methodologies
• Defect Life Cycle