Sergiu Dima

Retailer Performance Intelligence Manager @JLR

Coventry, GB

Management and guidance of 5 department and 10 technical leads with responsibilities across retailer capacity planning, continuous improvement management, best practice identification, systems deployment and ownership of customer retention. Retailers’ Business Unit Capacity Planning to achieve Parts & Accessories (P&A) sales (£2bn+ revenues from 1,700 Global Retailers in 14+ markets). Performance and risk management in close collaboration with Commercial teams Globally and local taskforce in Market. Opportunity identification workshops with National Sales Centers & Retailer Councils internationally to identify sales opportunities and agree on planning activities. Customer retention intelligence development and identification of Global best practice. Fortnightly status updates to R&L Director (deployment, cost, quality, risks) New Use Cases, metrics, Integrations & Major functionalities development.

Coventry University

1st, Business