Sergio C.
Technical Service Manager at Tillster, Inc.
- Role
- Technical Service Manager at Tillster
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Sergio C.
Results-driven technical service manager with 5+ years of experience in managing high-value accounts, driving revenue growth through successful customer retention, and analyzing customer data to identify opportunities. Exceptional skills in managing complex client relationships, resolving customer complaints, cross-functional collaboration, and ensuring customer success. Additionally, a highly motivated and experienced technical support engineer with 10+ years of expertise in providing top-notch technical assistance to customers and internal teams. Proven track record of resolving complex technical issues through creative problem-solving, thorough research, and effective communication.
Experience
Technical Service Manager
Sep 2020 — Present · San Diego, CA, US
Education
Bulacan State University
Bachelor of Science - BS, Electrical, Electronics and Communications Engineering
2002 — 2007
Skills
- 3g
- Microsoft Office
- Ip Networking
- Apple Certified
- Rf
- Virtual Private Network (Vpn)
- Spectrum Analyzer
- Network Operations Center (Noc)
- Technical Support
- Zendesk
- Apple Products
- Drive Test and Post Processing Tools(Tems Investigation, and Actix Analyzer)
- Cellular Communications
- Jira
- Umts
- Saleforce
- Telecommunications
- Business Objects
- Wireless Technologies
- Drive Test and Post Processing Applications(Genex Probe/Assistant,Agilent Nitro)
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