Sergio Carrilho

Services Customer Success Manager @SoftwareOne

Reading, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2025 — Present

Services Customer Success Manager @SoftwareOne

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London, GB

Providing strategic guidance and trusted advisory to customers, helping them align their goals, aspirations and technology environments with our services to drive innovation, scalability, and business growth. Collaborating closely with customers and internal teams to craft tailored solutions that maximise customer success, ensuring technical excellence in every aspect of our engagement.

EDUCATION

N/A

Institute of Employment and Vocational Training

European Union - Level III (85/368/EEC), Information Technology

SKILLS

SccmVirtualizationServer ArchitectureHpSmsScriptingPowershellOperating SystemsIT ManagementSc OrchestratorMicrosoft Certified ProfessionalIisSystem AdministrationVbscriptDnsScomHigh AvailabilityClusterActive DirectoryWindows ServerAzure Cloud TechnologiesSystem CenterMicrosoft TechnologiesHyper-VGroup PolicySystem DeploymentServersItil

ABOUT SERGIO CARRILHO

As a believer that People, Businesses and Technology are and shall remain better together, thrives when exploring refreshing ideas to drive innovation and tangible growth.Key topics may include, but not limited to, Digital Strategy, Skills Transformation, Technology, Innovation, Data, Artificial Intelligence, Digital Inclusion and Sustainability.To that extent, works to empower people and business strategies through forward thinking building on his multi-cultural experience and his diversified career in Information Technology.Mentoring and Coaching is something he very much enjoys doing and finds as one of the best ways to drive mutual empowerment by cross pollinating knowledge. Through Public Speaking, keeps leveraging and strengthening his Thought Leadership skills, something he does whenever able to fit in with his busy diary.Accreditations & Certifications:https://learn.microsoft.com/en-us/users/sacc/transcript/dlgzjaqy2koggrx

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Sergio Carrilho — Services Customer Success Manager at SoftwareOne in Reading, GB | Unifers