Sergio Almonte

About Sergio Almonte

I am an experienced IT and Cybersecurity professional with over 15 years of progressive expertise across Identity and Access Management (IAM), IT systems engineering, systems administration, and project management. My background spans both shipboard and corporate IT operations, giving me a unique ability to design and deliver secure, scalable, and user-focused technology solutions.I hold a Master’s degree in Management Information Systems with a concentration in Information Security, as well as CompTIA A+ and Network+ certifications. Throughout my career, I have built strong capabilities in network and computer systems design, implementation, and troubleshooting. More recently, I have specialized in Identity and Access Management, Cloud Security Architecture, and Zero Trust Security models, with hands-on experience leveraging Microsoft Entra ID, Active Directory, BeyondTrust PAM, and CrowdStrike Falcon Identity Protection to strengthen enterprise defenses.I have domain expertise in the cruise industry, where I have led and supported IT initiatives including eMustering, Onboard Revenue and Casino systems, and enterprise IAM application systems. My approach combines technical depth with a strong focus on business needs, ensuring secure and efficient IT operations that enhance user experience and align with organizational goals.Passionate about continuous learning and innovation, I thrive on exploring emerging technologies and delivering creative solutions to complex IT and security challenges. I am eager to connect with forward-thinking teams where I can contribute to building resilient, secure, and future-ready IT environments.

Experience

1. Iam Engineer

   Royal Caribbean Group

   Feb 2024 — Present

   Designed, implemented, and managed enterprise-wide Identity and Access Management (IAM) solutions, ensuring secure authentication, access provisioning, and compliance with MFA and Zero Trust Security principles.Administered Microsoft Entra ID, Active Directory, and AD Manager Plus, reducing management time and manual efforts of users by 30% while strengthening access governance across hybrid cloud and on-premises systems.Automated access control using PowerShell scripting, eliminating manual processes and improving audit readiness for GDPR, SOX and ITIL compliance.Integrated and enforced Multi-Factor Authentication (MFA) Solution including OATH tokens and facial recognition systems, increasing account protection against unauthorized access by 40% across global operations.Supported CrowdStrike Identity Protection/Falcon, minimizing privileged account risks and enhancing threat detection for a fleetwide maritime IT environments.Collaborated with cybersecurity, compliance, and infrastructure teams to establish Zero Trust and cloud security architecture, securing critical systems for crew and operational technologies.Led change management processes (ITIL framework) for IAM and security projects, ensuring smooth implementation of security upgrades, system decommissioning, and firewall/VLAN configurations.Partnered with business stakeholders to align IAM initiatives with company goals, enabling secure digital transformation projects such as facial recognition-based and crew access systems.Delivered measurable improvements in incident response times and access review cycles, contributing to a 20% faster resolution of security tickets and enhanced compliance posture during internal audits.Key Skills & Tools: IAM | PAM BeyondTrust | Zero Trust | Microsoft Entra ID | Active Directory | MFA (OATH, Facial Recognition)| CrowdStrike Falcon & Identity Protection | Cloud Security Architecture

Education

• DeVry University

  Associate's degree, Network Administration Management

  2005 — 2009

• DeVry University

  Bachelor's degree, Network Communication Management

  2011 — 2013

• Keller Graduate School of Management of DeVry University

  Master of Information Systems Management, Information Security

  2016 — 2018

Skills

• Servers
• Virtualization
• Hyper-V
• Vmware
• Network Administration
• System Administration
• Windows Server
• Microsoft Exchange
• Office 365
• Network Security
• Disaster Recovery
• Troubleshooting
• System Deployment
• Erp Implementations
• Networking
• Firewalls
• Windows 7
• Vpn
• Switches
• Wireless Networking
• Routers
• Technical Support
• Active Directory
• Software Installation
• Help Desk Support
• Dns
• Hardware
• Integration
• Sql
• Oracle Application Express
• Antivirus
• Routing
• Windows Xp
• Information Technology
• Tcp/Ip
• Comptia a
• Management
• Cisco Technologies
• Databases
• Computer Hardware