Sergio Vasquez

About Sergio Vasquez

I’m a strategic and people-first operations leader with 16+ years of experience leading high-performing teams, optimizing workforce systems, and implementing digital solutions at scale. I’ve consistently focused on building infrastructure that empowers people—whether that’s streamlining compliance processes, driving automation, or improving the employee experience across complex operational environments.My work centers around solving challenges with a systems mindset—leveraging tools like Power Automate, SharePoint, and advanced analytics to align day-to-day execution with strategic goals. I’ve led initiatives that improved efficiency, accountability, and visibility across departments, while supporting the development of frontline leaders and building a culture of innovation.I’m particularly energized by organizations that embrace data, technology, and cross-functional collaboration to deliver impact. I continue to expand my capabilities in SaaS strategy, customer experience, and business operations—bringing a future-focused lens to every challenge I take on.

Experience

1. Director of Administration

   Envoy Air

   Jul 2024 — Present · Los Angeles, CA, US

   Directed administrative operations for a major airline hub, managing cross-departmental process improvements and workforce strategy for 1,500+ employees.• Spearheaded automation projects using Power Automate and SharePoint, reducing manual tasks and improving compliance with attendance, overtime, and training.• Delivered a 200% YoY improvement in attendance accountability by implementing proactive alert systems and centralized tracking dashboards.• Mentored and developed managers and frontline leaders, instilling a culture of ownership, innovation, and continuous improvement.

Education

• East Los Angeles College

  Associate of Science - AS, Business Administration, Management and Operations

Skills

• Management
• Team Building
• Adobe Creative Suite
• Web Design
• Customer Service
• Portraits
• Portrait Photography
• Fashion
• Digital Photography
• Organization Skills
• Marketing Strategy
• Art Direction
• Leadership
• Video Editing
• Fashion Photography
• Social Networking
• Photography
• Establishing Priorities
• Time Management
• Film
• Mac
• Communication
• Photoshop
• Editorial
• Lightroom
• Commercial Photography
• Detail Oriented
• Online Marketing
• Event Photography
• Social Media Marketing
• Powerpoint
• Microsoft Office
• Photos
• Online Advertising
• People Development
• Social Media
• Advertising
• Creative Direction
• Weddings