Sergio Rijo
VIP Concierge at The Miami Beach EDITION
- Role
- Vip Concierge at The Miami Beach Edition
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
Experience
Vip Concierge
Jul 2021 — Present
Received Employee of the Year for 2022-Received Senior Leadership Goldstar in 2021-Started as Guest Experience Expert and promoted to VIP Concierge-Assist all VIP clients (high revenue, long-stay, celebrity & royalty) with any/all requests-Cultivated relationships with local businesses and vendors to secure exclusive deals & experiences for patrons-Established a rapport with many high profile clients that resulted in repeat stays and recommendations-Acted with discretion and confidentiality when dealing with high profile clients-Expert knowledge in Opera Hotel Property Management System and Micros Point of Sale Systems-Contact the appropriate individual(s) or department(s), as necessary, to resolve guest calls, request, and/or problems-In charge of educating all departments & employees of in-house guests and ensuring they are aware of each of their profiles-Report Daily VIP Arrivals, In-House & Departures to Hotel Leadership in Daily stand ups
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.