Sergio Murillo
Data Analytics Manager Injection Mold Manager Product Auditor @Alpha Systems, Llc
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WORK HISTORY
Data Analytics Manager Injection Mold Manager Product Auditor @Alpha Systems, Llc
As part of Alpha Systems, I have held multiple roles across operations and supply chain, all with a common focus: driving efficiency, optimizing inventory, and strengthening KPI-based decision making.Inventory optimization & backorder reduction: Led cross-functional teams to establish metrics for monitoring inventory levels, reducing pending orders by 20% in six months and improving stock accuracy.Performance evaluation system: Collaborated with multiple business units to design and implement a comprehensive performance measurement system, increasing operational efficiency by 18% through data-driven decision making.Analytical tools & dashboards: Developed interactive dashboards for inventory alignment, achieving a 25% reduction in backorders and enhancing forecast accuracy.Inventory models & policies: Created robust inventory policies and a fixed-period model with safety stock, lowering inventory-related costs by 12% while maintaining service levels and on-time deliveries.Team leadership: Managed three shifts with approximately 80 employees in the injection molding plant, improving efficiency, safety, and waste reduction while aligning operations with production goals.Customer-facing quality assurance: In my current role as Product Auditor, I interact directly with end users to ensure proper product use and quality standards, supporting a reduction in warranty claims and customer complaints.Continuous improvement culture: Promoted cross-functional collaboration and process improvement initiatives, streamlining communication and enhancing overall operational excellence.Focus Areas: Inventory Optimization | Supply Chain KPIs | Manufacturing Operations | Data Analytics | Quality Assurance | Customer Experience
EDUCATION
Universidad Internacional de las Américas
Master of Business Administration (M.B.A.), International Management
ICEX-CECO
Diploma, Export Consortia
Tecnológico de Costa Rica
Master, Academic Investigation
INCAE Business School
Program, Millennials 360
Babson College
Diplona, Senior Executive Program
Cornell Johnson Graduate School of Management
Diploma, Family Business
Universidad de San José
Bachelor of Business Administration - BBA, Marketing/International Commerce
INCAE Business School
Operations, Processes & Strategy
International Cooperation Agency of Japan
Diploma, Capacity Development for the trade Promotion Between CA & Asia
Universidad Miguel de Cervantes
Diploma, International negotiations & International Trade
ICEX Campus
Diploma, Export Promotion Organizations, Management and Programs
ICEX Campus
Diploma, Marketing and Fair Communication
ABOUT SERGIO MURILLO
Strategic supply chain and data analytics leader with 25+ years of experience driving…
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