Sergio M.
Field Service Supervisor
- Role
- Regional Field Service Supervisor at Thermo Fisher Scientific
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Sergio M.
Highly motivated and dynamic professional with over 25 years of technical and managerial experience in the medical and pharmaceutical device, and photo-voltaic industries. Effective working with internal organizations and in global business environments. An outstanding work ethic with the drive and ability to utilize skills and experience to increase quality and customer loyalty while increasing profit and reducing costs. Specialties: • Technical Support & Service • Management & Leadership • Quality Assurance • Training and Instruction • Continuous Improvement • CAPA, GMP, OSHA • ISO (13485, 9001, 17025) • Microsoft (Access, Excel, Outlook, PowerPoint, Project, Visio, Word)
Experience
Regional Field Service Supervisor
Jun 2021 — Present · Austin, TX, US
Thermo Fisher Scientific is the world leader in serving science, helping customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to market and increase laboratory productivity.Current role is providing leadership to a team of highly skilled Field Service Engineers (FSEs) in delivering world class service for Thermo Fisher Scientific; managing Field Service activities in exceeding customer satisfaction, field service performance, and expense targets related to the service of Laboratory Systems for customers in accordance to FDA QSR compliance, and GLP/GMP Regulations and Guidelines.
Education
University of Phoenix
BSIT, Information Technology
2006 — 2010
Community College of the Air Force
Electronics Technology (PMEL)
1981
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