Sergio Cossio
Security Support Engineer @ VMRay | Malware Detection
- Role
- Security Support Engineer at VMRay
- Location
- North Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Sergio Cossio
Sr. Security Support Engineer at VMRay with ~5 years of experience across cybersecurity…
Experience
Security Support Engineer
Jul 2023 — Present · US
Facilitating communication and reporting false negatives & false positives to our labs\' teams via Jira.• Supporting SIEM, EDR, SOAR, and TIP integrations that range from CrowdStrike, SentinelOne, Carbon Black, Splunk Phantom, etc.• Assisting enterprise clients in analyzing malicious websites and file types by identifying IOC’s and MITRE ATT & CK Framework.• Utilizing Splunk to search error logs, client IDP information, and account information. • Supporting On-Prem & Cloud software configurations ranging from user permission roles, submission types, SAML 2.0 SSO, and YARA Rules.• Collaborate with our DevOps and legal team to report bugs and potential compliance issues.• Supporting our IR Mailbox that handles automated scanning of emails that may contain malicious QR Codes, URLs, or SPAM.• Assisting in writing reports, knowledge base articles, and technical writing documentation for new onboarding training.• Utilizing the Salesforce platform to manage ticket queues.• Support Windows & Ubuntu on-premise installations.• Demo products to enterprise clients to understand the fundamentals of the platform.• Support 24/7 on call in case of premium enterprise client emergency.
Education
San Bernardino Valley College
Associate of Arts - AA, Social & Behavioral Sciences
2012 — 2018
San Bernardino Valley College
Associate of Science - AS, Business Administration
2012 — 2018
California State University-San Bernardino
Bachelor of Science - B.S, Information Systems Technology - Cybersecurity
2018 — 2020
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