Serghei I.
Business Program Manager | Technology, Strategy & Innovation
- Role
- Business Program Manager at Microsoft
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Serghei I.
I am passionate about technology, innovation, and space travel. I love to have deep…
Experience
Business Program Manager
Jul 2021 — Present · Redmond, WA, US
Intelligent Assignment Operations – Technology Strategy & Innovation (July 2022 – Present)Driving scalable improvements in the way our teams leverage data, automation, and AI to enhance global operations. I focus on developing frameworks, processes, and tools that empower internal stakeholders to make informed decisions, streamline workflows, and improve the overall user experience. By bridging technical and business perspectives, I help ensure that technology strategies align with long-term organizational goals.Business Applications – Sales & Revenue Operations (July 2021 – July 2022)As part of the global go-to-market enablement efforts for Microsoft Business Applications, I supported sales leaders worldwide by delivering data-driven insights, user-friendly tools, and operational efficiencies. My work centered on simplifying complex processes, employing analytics to inform strategy, and ensuring that frontline teams had the resources and support they needed to drive growth and enhance customer experiences.
Education
University of Washington
Bachelor's degree, Community Psychology
2010 — 2015
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