Sergey Duvanov

About Sergey Duvanov

Product innovator with 10+ years of experience and a passion for building modern AI driven software solutions to solve real user problems. I follow a data-driven and agile approach to product development using AI/ML, A/B experimentation, and visualization tools (Tableau, etc.) I am experienced in sales, product, project management, and IT. I am a Certified Salesforce Administrator and 3x Product management certified. I love working with people in the business and technology environment.

Experience

1. Product Manager - Ai Agent, Personalization and Search

   Expedia Group

   Oct 2024 — Present · Austin, TX, US

   Defined and launched EG partner AI Agent resulting in $X M of troubleshooting cost savings and $X M of incremental revenue in Hotels and VRs coaching - Built conversational agent eval on tau-2 benchmark- AI-built a Product Feedback agent for Expedia PMs to use- Implemented real-time personalization on the homepage, increasing DAU by 12%- Reduces support case volumes by 20% with AI Agent- Developed dynamic user journeys across onboarding, content feeds, and search to reflect user intent- Increased relevancy of the recommendations resulting in 15% higher CVR

Education

• Saint Petersburg State University

  Business Administration and Management, General

• Texas McCombs School of Business

  Master of Ai/ML, Artificial Intelligence

Skills

• Financial Modeling
• Market Research
• Due Diligence
• Real Estate
• Business Strategy
• Business Development
• Sales
• Contract Negotiation
• Business Planning
• Real Estate Development
• Valuation
• Management Consulting
• Negotiation
• Market Analysis
• Management