Sergey Dubynskyi

Production Support Engineer @Deutsche Bank

Provide subject matter expert (SME) knowledge on rates & credit business and applications to the support and development teams • Provide strong incident management during incidents to improve recovery time • Analysis of incidents to identify underlying trends and focus areas • Support the design and development of standard process to eliminate pain points, issues, and root causes of current production management processes • Facilitate industry-standard root cause analysis (RCA) exercises as a result of critical incidents and initiate the problem management cycle • Monitor production management processes, e.g, incident management, escalation procedures, and provide input for improvements to the appropriate process owners as needed • Developed Python scripts to automate Mainframe reports, reducing manual effort • Utilized Unix to retrieve alert logs and perform analysis for incident management and root cause analysis • Managed Kafka middleware solution for streaming data from various sources • Utilized Splunk for log management, monitoring, and troubleshooting of application issues • Managed batch processing and job scheduling using Control M, ensuring timely completion of critical jobs • Utilized DBeaver for database development and management tasks, including querying, data modeling, and data visualization • Designed and implemented complex database solutions using Oracle Database and SQL • Creating complex SQL queries for data analysis, data manipulation and reporting purposes