Dennis Sergent
Advisory Council Member @The W. Edwards Deming Institute
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WORK HISTORY
Advisory Council Member @The W. Edwards Deming Institute
US
Member of the Deming Institute Advisory Council and supporter of the Aim
EDUCATION
Central Michigan University
Extended Degree Program
University of Michigan - Stephen M. Ross School of Business
Business
Michigan State University - Eli Broad College of Business
Executive Development Program
Oakland University
Certificate, Lean Diversification
Michigan Bell, AT&T and Ameritech Management Training
Executive Education, Management & Communications
SKILLS
ABOUT DENNIS SERGENT
Dennis is an advisor to senior executives and board members. He specializes in leading organizational transformation while working with teams to facilitate learning the science of improvement and the power of methods with knowledge. He helps clients deliver better outcomes for their customers. He has served in executive operating positions in large, complex, global corporations as well as mid-size organizations including non-profits, public administrations and educational institutions. He has deep expertise helping organizations make changes to their structure, systems, and processes to improve results. Dennis has been a featured speaker at many conferences, universities and corporate events. He is a member of the Advisory Council of the W. Edwards Deming Institute. He has served as board member and Chair of Michigan Lean Consortium; Board member and President of Capital Quality Initiative; Board member of Dayton Defense Contractors Association. He brings real-world experience and topical insight to the subjects of leadership, customer service, value, teamwork, quality, idealized design, innovation, integration, organization and systems thinking.
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