Sergei Azarkhin
Transformational Leader | Expert in Scaling Professional Services & Support Teams | Driving Customer Success, through Process Optimization, Operational Excellence & Innovation | Cloud Solutions & SaaS
- Role
- Head of Operations, Founder at 1step2job
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Sergei Azarkhin
With over 24 years of experience, I’ve led transformative growth across startups and global enterprises. I’m passionate about building high-performing teams, having scaled professional services and support teams to 50+ experts, while leveraging technology to optimize operations and exceed client expectations. I’m driven to deliver measurable results that fuel innovation and sustainable growth.I bring a unique blend of leadership, technical expertise, and hands-on experience in Healthcare IT, SaaS solutions, and EHR systems. With extensive experience working with cloud technologies like Microsoft Azure, as well as CRM platforms such as Salesforce and ServiceNow, I excel at optimizing operations and driving efficiency. My proficiency in Agile methodologies and ITIL (certified with the ITIL Foundation) has enabled me to streamline workflows, reduce costs, and improve service delivery. Leading global cross-functional teams and aligning technology with business goals, I deliver measurable results in performance improvement, client satisfaction, and regulatory compliance.Core Competencies• Healthcare IT Leadership• Enterprise SaaS Solutions• Cloud Computing (Microsoft Azure)• Agile & ITIL Framework Implementation• CRM Systems (Salesforce, ServiceNow)• Cross-Functional Team Leadership• Operational Efficiency & Process Optimization
Experience
Head of Operations, Founder
Sep 2024 — Present · Pittsburgh, PA, US
Founded 1Step2Job.ai, an AI powered platform that helps job seekers find roles that truly match their skills, experience, and preferences, going beyond traditional keyword based searches. Our mission is to make the job search smarter, faster, and more personalized, while helping employers reach talent that genuinely fits their needs.We leverage AI driven matching, data enabled insights, and a user centric experience to connect candidates with the right opportunities and continuously improve outcomes over time.The platform includes proprietary algorithms and a feedback driven learning system that refine recommendations and optimize the candidate journey, creating meaningful, actionable career connections.
Education
Southern Cross University
Master of Information Technology Management, Business Administration
Technological College of Beer-Sheva
Associate's degree, Software Engineering
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