Serge Yonke Nguewo
Chief Information Officer @The New Terminal One at JFK
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WORK HISTORY
Chief Information Officer @The New Terminal One at JFK
New York, NY, US
Defined and executed a comprehensive IT strategy, aligning $20M+ in investments with business goals and operational priorities.• Built the IT department from the ground up, recruiting, developing, and leading a high-performing team of 12 professionals.• Led RFP issuance and vendor selection processes for ITSM and O&M services across 130+ systems, enhancing operational efficiency and service delivery.• Directed the deployment of Oracle ERP and SharePoint-based intranet systems, streamlining operations and knowledge sharing across departments.• Developed and implemented a digital workstream and IT Readiness Tracker, fostering a data-driven culture and ensuring project milestones were met ahead of the EWR New Terminal A opening.• Strengthened cybersecurity posture by implementing NIST, ISO, and TSA cybersecurity frameworks, conducting regular audits, and enforcing compliance across all operational units.• Oversaw $15M operational and $5M capital budgets, optimizing IT investments and ensuring maximum ROI.• Improved project delivery efficiency by 25% through adoption of Agile methodologies and proactive risk management practices.
EDUCATION
Lewis University
Master’s Degree
ABOUT SERGE YONKE NGUEWO
Aviation IT Executive with 20+ years leading digital transformation, infrastructure modernization, and operational optimization across global aviation organizations. Proven record of driving $5M+ annual revenue growth,$3M+ cost savings, and delivering 5-star terminal operations. Trusted advisor to C-suite and Board leadership, aligning IT and operational strategies to business objectives. Champion of emerging technologies, including predictive analytics, automation, and data-driven decision-making, to foster innovation and operational excellence. Skilled at leading multinational stakeholder initiatives and building high-performing teams to deliver sustainable, future-ready aviation IT solutions
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