Serge Pons
Senior IT Business Analyst @Essity
Hamburg, DE
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jun 2023 — Present
Senior IT Business Analyst @Essity
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Hamburg, DE
EDUCATION
1988 — 1990
Libanon Lyceum Rotterdam
VWO
1982 — 1988
Libanon Lyceum Rotterdam
HAVO
2020 — 2020
Axelos Ltd.
ITIL 4 Managing Professional
2010 — 2011
New Horizons Computer Learning Centers - Hamburg
ITIL v3 Expert in IT Service Management
SKILLS
IT-Service-ManagmentLizenzmanagementServicedeskVertriebService-Level-AgreementsManaged ServicesProjektmanagementItil V3ServicemanagementProzessmanagement
ABOUT SERGE PONS
ITIL 4 Managing Professional; ITIL v3 Expert in IT Service Management
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