Serge O.
Head of Corporate Business Intelligence @Learnship
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WORK HISTORY
Head of Corporate Business Intelligence @Learnship
Cologne, DE
EDUCATION
University of Luxembourg
Master, Entrepreneurship and Innovation Management
Università Bocconi
Erasmus, Economie et Gestion
University of Strasbourg
Bachelor, Economics and Management
Lycée Français Victor Hugo
A Level, Economy
University of Strasbourg
Magister, International Management
ABOUT SERGE O.
I am an experienced leader & hands-on professional in BUSINESS INTELLIGENCE (BI), BUSINESS PROCESS OPTIMIZATION, and CHANGE MANAGEMENT, passionate about transforming complex processes into actionable insights that drive OPERATIONAL EXCELLENCE, AUTOMATION, and DATA-DRIVEN DECISIONS. I thrive in environments where DATA and STRATEGY meet to create sustainable growth.With a strong ability to BRIDGE BUSINESS AND IT, I specialize in: Change Management for process improvement and organizational transformation Project Management for implementing Business Applications and IT Infrastructure (CRM, ERP, and other enterprise systems) Business Process Management (BPM), Innovation Management, and Operational Excellence Designing End-to-End processes (Order-to-Cash, Procure-to-Pay) aligned with strategic objectivesI help organizations: Reconcile data to a Single Point of Truth Set up pragmatic reporting dashboards and KPI structures Enable automation and consistent value delivery across the enterpriseLanguages: Fluent in French, German, English, and Italian; beginner in Luxemburgish and SpanishStrengths: Entrepreneurial spirit | Analytical mindset | Strong communicator and moderator | Structured and solution-orientedSpecialties & Keywords:Business Intelligence (BI)| Data Analytics | Business Process Management (BPM)| Digital Transformation | Innovation Management | Project Management | Knowledge Management | Operational Excellence | Performance Management | Data Strategy | KPI Frameworks | ERP Implementation | Process Automation | Change LeadershipPassionate about: Solving problems, improving processes, uncovering hidden potentials, and helping stakeholders make informed, data-driven decisions.
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