Chris Seres

About Chris Seres

My sales and business development leadership career spans over two decades in the healthcare payer/provider space, where I have consistently delivered quota-surpassing results and major business wins. I am passionate about driving AI-powered solutions, digital engineering, strategic outsourcing, and enterprise technologies to enhance payer efficiency and the member experience. With a hunter mindset and a consultative sales approach, I am skilled at identifying high-value opportunities, opening new markets, and forging long-term partnerships. My focus on tailoring solutions to client needs has helped healthcare payers reduce costs by 25% and speed up authorization processes by 40%. In my current VP of Healthcare Strategic Accounts role at Concentrix (and previously as Business Development VP at FirstSource and Perficient), I have driven revenue growth and secured multimillion-dollar wins with major and mid-tier payers, including 7 BlueCross BlueShield plans, EmblemHealth, Kaiser, Cambia Health, and CareSource. With deals ranging from $500K-$13M, I have provided AI-driven CX solutions and integrated outsourcing strategies that reduced costs, increased reimbursements, and strengthened member engagement. With deep expertise in claims processing, member journey mapping, and payer operations, I help healthcare organizations scale efficiently. I bring a strong understanding of payer technology ecosystems, including AI-driven decision support, workflow automation, and digital strategies that reduce the administrative burden and streamline payer operations.As a respected leader and team builder, I unite marketing, sales, and development teams to deliver consumer-focused solutions. My leadership philosophy centers on collaborating with multidisciplinary team members and delivering measurable value—ensuring every engagement translates into long-term success for clients and their members. ’ Reach out on LinkedIn or email s••••@seres.us to discuss how we can drive next-level results in the healthcare payer space.

Experience

1. Vice President, Healthcare Business Development

   Concentrix

   Sep 2020 — Present

   Came to Concentrix as a part of their acquisition of PK. Concentrix Catalyst is a division of Concentrix and is a global IT solutions company providing enterprise solutions, custom application development and IT infrastructure services to more than 150 companies worldwide. The company’s employees in 21 offices around the world deliver technical and domain expertise across multiple platforms and industries to help enterprise companies drive productivity and efficiency and gain the most out of their technology investments.Service Offerings:• Analytics and Big Data• Application Development• Business Process Outsourcing• IT Infrastructure• Microsoft• Mobility• Oracle• Loyalty• Testing and automation

Education

• Millersville University of Pennsylvania

  Bachelor of Science - BS

Skills

• Management
• Portals
• Solution Selling
• Enterprise Software
• Business Development
• Business Intelligence
• Integration
• Cross-Functional Team Leadership
• Telecommunications
• Saas
• Crm
• Sales Operations
• Professional Services
• Sales
• New Business Development
• Soa
• Leadership