Serene Chan
Growth & Partnership Executive Driving Scaled Fintech Platforms | Payments, Loyalty, Card-Linked Offer & Commerce Media | Precision Measurement, Revenue Growth, Partner Networks, Enterprise Scale Via Strategic Leadership
- Role
- Chief Operating Officer at LuckyDiem
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Serene Chan
I help build and scale fintech businesses where data, payments, and commerce converge. Over the past 6+ years, I’ve led growth, partnerships, and platform expansion across private and venture-backed startups, turning complex transaction data into scalable products, revenue engines, and ecosystem advantage.My experience spans next-generation payments, rewards and loyalty infrastructure, card-linked and affiliate commerce, and transaction-powered media networks. I specialize in taking platforms from concept to market leadership by designing commercial models, securing strategic distribution, and executing partnerships that materially accelerate adoption, monetization, and enterprise value.I’ve operated at the intersection of product, partnerships, and go-to-market, leading global, cross-functional teams through zero-to-one builds, rapid scale, and inflection-point growth. Known for navigating ambiguity, structuring high-stakes deals, and aligning incentives across issuers, merchants, platforms, and technology partners to unlock durable network effects.I bring a founder’s mindset, operator discipline, and investor-grade focus on outcomes. I’m most energized by building category-defining fintech platforms, scaling high-performance teams, and partnering with ambitious founders and boards to create defensible, data-driven businesses.About LuckyDiem:LuckyDiem is a high-growth adtech platform that serves as essential infrastructure for the fastest growing performance marketing channel, Financial Media Networks. As the US commerce media market reaches $100 billion by 2027, LuckyDiem provides the universal pipeline enabling merchants to generate incremental sales using card-linked offers (CLO) with precise targeting to 500M+ cardholders via financial institutions and fintechs.
Experience
Chief Operating Officer
Jan 2026 — Present
Education
UCLA
BS, Psychology, Biology
Skills
- Computer Games
- Casual Games
- Account Management
- Branding & Identity
- Online Advertising
- Community Management
- Strategy
- E-Commerce
- Business Development
- Acquisition Marketing
- Digital Marketing
- Digital Distribution
- Strategic Partnerships
- Digital Media
- Web Analytics
- Online Gaming
- Integrated Marketing
- New Media
- Channel
- Direct Response
- Mobile Games
- Competitive Analysis
- Social Games
- Video Games
- Marketing Research
- Digital Strategy
- Digital Asset Management
- Entertainment
- Monetization
- Interactive Entertainment
- Market Analysis
- Community Sites
- Product Marketing
- Email Marketing
- Brand Development
- Mmo
- Product Management
- Licensing
- Product Planning
- Mobile Advertising
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