Serene Kallickal
Brand Ambassador @American Eagle Outfitters Inc.
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WORK HISTORY
Brand Ambassador @American Eagle Outfitters Inc.
Athens, GA, US
Delivered personalized service to customers, assisting with product selection and styling to enhance the shopping experience and promote items • Met or exceeded individual sales goals and product features during shifts, contributing to team revenue targets of $5K–$10K daily. • Enrolled 2+ customers per shift in the AEO loyalty program, supporting customer retention. • Encouraged credit card sign ups during key times of customer sales experience to increase store credit goals. • Promoted 2–3 key products each shift, helping to drive awareness and conversion during store promotions. • Collaborated with a team of 10–20 associates to ensure seamless customer service and store operations. • Assisted with in-store marketing and events, contributing to a 10–15% increase in weekend and holiday foot traffic.
EDUCATION
Hillgrove High School
High School Diploma
The University of Georgia
Bachelor of Business Administration - BBA
ABOUT SERENE KALLICKAL
Undergraduate Risk Management and Insurance Student at The University of Georgia
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