Serene Sanchez

Director of Client Relations @ KLS Worldwide |

Role
Director of Client Relations at Kls Worldwide Chauffeured Services
Location
Oak Ridge, NJ, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Serene Sanchez

Luxury client experience and operations executive with 20+ years leading high-touch…

Experience

  1. Director of Client Relations

    Kls Worldwide Chauffeured Services

    Apr 2023 — Present · New York, NY, US

    Nurture relationships with existing clientele - Build relationships with new clientele - Manage and direct all aspects of the Client Experience - Build out and manage Reservations and Special Events staff - Manage NY Special Events - Build out and manage Quality Control Department - Developed Customer Care protocols, policies and procedures - Improve brand awareness - Liaise with Exec. Mgmt & Operations to assess and improve internal challenges - Identify trends to develop actions plans -Prepare reports, analytics and correspondence as needed for various departments - Email Platform Integration

Education

  • Eastwick College

    Registetred Medical Assistant

    2010 — 2011

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Serene Sanchez — Director of Client Relations at Kls Worldwide Chauffeured Services in Oak Ridge, NJ, US | Unifers