Serena Wu
Administration Manager @Chinatown Service Center 華埠服務中心
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WORK HISTORY
Administration Manager @Chinatown Service Center 華埠服務中心
Los Angeles, CA, US
Plan, coordinate, and manage all administrative procedures and systems.Identify opportunities to improve business policies or objectives.Ensure a smooth and adequate flow of information within the department.Prepare, track, and review operational reports.Allocate responsibilities and office space.Assess staff performance, manage and address complaints from staff and/or clients, and provide coaching and guidance to ensure maximum efficiency.Manage staff and project schedules, including deadlines.Monitor and project staffing needs and work with BHD and HR to Hire and train administrative staff.
EDUCATION
UCLA
Bachelor of Arts - BA, History, Minor in Chinese Language and Culture
University of California, Berkeley
Master of Arts - MA, Chinese History
National Taiwan University
International Chinese Language Program, Chinese and Classical Chinese Language
ABOUT SERENA WU
Administration Manager | Experienced in office systems, data management, calendar coordination
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