Serena Thangoe

Human Resource & Recruitment Specialist| BA, HR Management

Role
Recruitment and Sourcing Specialist at American Express
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Human ResourcesView LinkedIn profile

About Serena Thangoe

With over six years of experience in human resources, I am passionate about empowering…

Experience

  1. Recruitment and Sourcing Specialist

    American Express

    May 2018 — Present

    Full-cycle Recruitment: Successfully managed end-to-end recruitment processes for various positions, from collaborating with hiring managers to understand staffing needs to sourcing, interviewing, and selecting qualified candidates.Talent Sourcing: Implemented effective sourcing strategies to attract top-tier talent, utilizing diverse channels such as job boards, social media, and networking events. This resulted in a consistent pipeline of high-quality candidates.Candidate Evaluation: Conducted comprehensive interviews and assessments to evaluate candidates\' skills, qualifications, and cultural fit. Applied behavioral and situational interviewing techniques to ensure the selection of candidates aligned with the company\'s values.Collaboration with Stakeholders: Worked closely with hiring managers and department heads to understand their unique staffing requirements. Developed strong partnerships to align recruitment strategies with business goals and objectives.Employer Branding: Contributed to enhancing the employer brand by promoting a positive candidate experience and participating in employer branding initiatives. This led to increased attraction and retention of top talent.Data-driven Decision Making: Utilized data and analytics to track key recruitment metrics, such as time-to-fill, cost-per-hire, and candidate satisfaction. Compliance and Diversity: Ensured compliance with all relevant employment laws and regulations. Actively supported diversity and inclusion initiatives, contributing to a more inclusive and equitable workplace.Training and Development: Provided guidance and training to hiring managers on effective interviewing techniques and best practices in talent acquisition, fostering a collaborative and informed recruitment process.

Education

  • Delhi Public School - R. K. Puram

    Bachelor of Arts - BA

    2011 — 2013

  • SYMBIOSIS INTERNATIONAL UNIVERSITY

    Master of Business Administration - MBA

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Serena Thangoe — Recruitment and Sourcing Specialist at American Express in Bengaluru, KA, IN | Unifers