Serena Marchesi
Country Key Account Manager @Apleona Italy SpA
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WORK HISTORY
Country Key Account Manager @Apleona Italy SpA
Milano, IT
Management of Facility Management contracts related to major International ClientsFinancial management and budget oversightAnalysis of KPIs and SLAsCoordination of all resources dedicated to client sites, ensuring proper training in compliance with HSE regulations and company legal procedureFormulation and management of the budget for all assigned contracts, ensuring cost control and achievement of financial targetManagement of staff training requirements on all aspects of service deliveryMonthly reporting on each service specified in the contracts, with related financial reporting.Establishing and managing quality measures and procedures in collaboration with the company to enable two-way communication, ensuring feedback and continuous improvement
EDUCATION
Politecnico di Milano
Dottore in Ingegneria dell'edilizia
ATC Language Ireland
TOEIC
Liceo classico Paolo Sarpi
Diploma di maturità classica
Politecnico di Milano
Dottore in Gestione del Costruito
SKILLS
ABOUT SERENA MARCHESI
Country Key Account Manager presso Apleona Italy SpA
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