Serena Lienau
Administrative Services Officer @City of Santa Rosa
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WORK HISTORY
Administrative Services Officer @City of Santa Rosa
Santa Rosa, CA, US
Oversee personnel and special projects for the Planning & Economic Development and Housing & Community Services Departments.
EDUCATION
Sonoma State University
MA, Organization Development
Sonoma State University
Urban Sociology, At-risk and Homeless Youth
SKILLS
ABOUT SERENA LIENAU
Over six years of professional experience performing in leadership roles• Over seven years of experience developing and managing strategic plans, goals, objectives, policies, and procedures • Over twelve years of experience in financial management, including monitoring and preparing budgets, grant administration, and contract administration with both practical and working knowledge of general accounting, purchasing, payroll, program billing, financial statements and information systems • Direct experience ensuring compliance with applicable federal, state and local laws, codes, ordinances, regulations and standards• Recruit, hire, train and manage staff• Exceptional writing and presentation skills• Extensive experience responding to and resolving sensitive and complex community and organizational inquiries, issues and complaints• Highly successful collaborator with a wide variety of law enforcement, schools, public, community leaders, elected officials, City Manager and other departments, community-based and business organizations, and faith community• Track record of innovation, collaboration, organizational development, process management and strategic planning• Possess deep passion for serving youth and families, customer service, transparency, and public engagement and participation
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