Serena G.
Medication Access Coordinator @Grady Health System
Signup · Get unlimited contacts
WORK HISTORY
Medication Access Coordinator @Grady Health System
US
Managed high-cost medication processes to secure optimal reimbursement, ensuring efficient financial handling for patients in ambulatory clinics.•Collaborated with healthcare providers, pharmacists, and insurance companies to improve medication-related outcomes and patient experiences.•Oversaw medication coordination, removing barriers to ensure timely and affordable access to necessary medications.•Participated in staff recruitment and training, building a competent and motivated team.•Implemented drug reimbursement programs, optimizing organizational savings and enhancing patient access to medications.•Utilized ICD-10 codes and the Epic charting system for accurate patient documentation and information management.•Verified Medicaid, Medicare, and commercial insurance eligibility, resolving discrepancies to ensure coverage.•Prepared and calculated intravenous medications, ensuring precise dosing and compliance with protocols.•Communicated determination outcomes with doctors, residents, and medical staff, both verbally and electronically.•Guided staff and patients through medication access challenges, providing education on available options.•Established strong clinic-pharmacy-patient relationships to deliver high-quality care.•Processed medication prior authorizations, conducted benefits investigations, and collaborated on formulary adherence.•Documented authorization updates, communicated decisions to stakeholders, and minimized approval delays.•Identified alternative funding or medication sources to support patient access to therapies.
EDUCATION
Pharmacy Technician University Rite Aid
Pharmacy Technician Certification
University of Phoenix
Master of Business Administration (MBA), Public Administration
Capella University
Master’s Degree Certificate, Health/Health Care Administration/Management
DeVry University
Bachelor of Science (B.S.), Technical Management
ABOUT SERENA G.
I am hardworking and dedicated to assisting patients and making sure they have the best experience possible. I enjoy seeing people happy and getting the service they deserve. I have worked in a variety of fields with diverse groups of people. These experiences have helped me to become a well rounded person. Currently I am trying to get into the healthcare field. I would like to have a career in healthcare which would give me the opportunity to still help people. In the future I will open my own homeless shelter which includes pets as well. No one should be left behind.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.