Serena Argens

About Serena Argens

I help mid-size technology companies scale and drive sustainable growth through high-impact revenue enablement programs and strategic sales leadership. My background spans sales, customer success, and enablement, allowing me to design and deliver programs that align with business objectives and deliver measurable outcomes.From accelerating time-to-productivity for new hires, to upskilling transactional sellers into consultative, value-led professionals, I’ve consistently partnered with revenue leaders to raise performance across AE, AM, and CS teams. Whether it’s building onboarding experiences, designing strategic playbooks, or launching coaching frameworks for frontline sellers and managers, my approach blends strategic thinking with strong execution and cross-functional collaboration? I bring firsthand experience as a revenue leader and certified coach. I’ve led teams, carried a bag, worked in enablement, and alongside RevOps, product marketing, and leadership to close performance gaps and fuel pipeline and retention growth. I thrive when helping people and organizations perform at their best, and I\'m passionate about bringing, and to every engagement:• End-to-end program design (onboarding, upskilling, certifications)• Sales manager enablement + coaching frameworks• Cross-functional alignment across Sales, CS, RevOps, Marketing and Product• Tech stack: Gong, Outreach, Highspot, Salesforce, Gainsight and more : Achiever | Arranger | Developer | Harmony | Positivity

Experience

1. Customer Success Manager

   Model N

   Sep 2025 — Present

Education

• Western Washington University

  B.A., Communication

  2003 — 2008