Sepehr Samadi
Customer Service Associate @GoodLife Fitness
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WORK HISTORY
Customer Service Associate @GoodLife Fitness
Toronto, ON, CA
As my first job in the Canadian market, I took this role to become familiar with Canadian working culture and how corporates work in Canada. Under this role, I am primarily focused on customer service and dealing with club members, providing answers and solutions to their inquiries and issues. Working in this role allowed me to further hone my skills in time management, as well as building up a good and pleasant relationship with customers.
EDUCATION
Toronto Metropolitan University
Master of Engineering - MEng, Computer Networks
Islamic Azad University
Bachelor's degree, Computer Programming
ABOUT SEPEHR SAMADI
I’m an IT professional with over 6 years of experience in system and network administration, cybersecurity operations, and infrastructure support — recently completed my Master’s in Computer Networks from Toronto Metropolitan University.My journey started at Siemens Energy, where I supported over 200 users across HQ and a remote powerplant, managed AD/DNS/DHCP services, hardened operating systems, handled patching and endpoint protection, and configured Cisco switches and Fortinet firewalls.Alongside my professional experience, I’ve built enterprise-level virtualization labs using VMware (vCenter HA, PXE boot, VDI), implemented AWS VPC architectures, and configured Palo Alto firewalls on GCP. I hold the CompTIA Security+ certification and have a growing skillset in cloud, automation, and infrastructure security.I’m now actively seeking opportunities in cybersecurity, cloud infrastructure, or network/system administration — roles where I can apply my hands-on experience, grow with a strong team, and continue building secure, scalable systems.
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