Sepand Rezazadeh-Ghayour
Engagement Manager @Highspot
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WORK HISTORY
Engagement Manager @Highspot
Lead Highspot’s most complex and highest investment customer programs, serving as the primary owner of delivery, execution, and overall customer successAct as the program lead across strategy, execution, and change, aligning Highspot teams and customer stakeholders around clear goals, outcomes, and success metricsPartner closely with executive sponsors to define use cases, assess business impact, and build clear business cases tied to customer prioritiesManage and guide cross functional internal teams through implementation, ensuring delivery stays on track across scope, timeline, and qualityServe as the central point of coordination and escalation, proactively identifying risks, resolving issues, and keeping programs moving forward in high pressure environmentsTranslate customer objectives into structured execution plans, ensuring alignment between product capabilities, adoption strategy, and measurable outcomesBuild strong, trusted relationships with senior customer leaders by combining strategic perspective with hands on executionKnown for bringing clarity to complex programs, maintaining momentum through ambiguity, and creating positive, collaborative working environments
EDUCATION
Haskayne School of Business
Bachelor of Commerce (B.Com.)
SKILLS
ABOUT SEPAND REZAZADEH-GHAYOUR
I am an operations and program leader who specializes in bringing structure to complex, high pressure environments and delivering outcomes when there is no clear playbook.My career spans large enterprises and high growth technology companies, with deep experience in operations, transformation, and execution. I began at Cargill in manufacturing and supply chain, where I built a practical understanding of how organizations operate day to day. I then spent six years at Deloitte, working at the intersection of strategy and technology. I was promoted quickly and went on to lead large scale enterprise transformation programs, including some of the largest SAP implementations. In these roles, I managed large cross functional teams, aligned senior stakeholders, and delivered in environments with significant financial and operational risk.Today, I am at Highspot, where I lead the company’s most complex and highest investment customer programs. My role focuses on execution, alignment, and accountability, ensuring delivery teams and customers stay aligned on outcomes and that commitments translate into results. I operate at the intersection of leadership, delivery, and trust.I enjoy connecting with others who care about building and running businesses, leading teams through change, and using technology in practical ways. Outside of work, I enjoy sports, cars, investing, and travel.I have spent my career stepping into complex situations, bringing structure to them, and helping teams move forward when there is no clear playbook. I stay calm under pressure, keep things practical, and make sure the work gets done properly, without taking myself too seriously in the process.
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