Seona Goerndt
President and CEO @Recovery Resources
Signup · Get unlimited contacts
WORK HISTORY
President and CEO @Recovery Resources
Cleveland, OH, US
Leading the strategic transformation of Recovery Resources and integration of behavioral health and addiction services in partnership with MetroHealth and community leaders. Maximize the impact of the organization on the community served – those experiencing mental illness and addiction.
EDUCATION
Cleveland State University
Master of Business Administration (MBA), Business Administration
Notre Dame College
Bachelor of Arts (BA), Human Resource Development
SKILLS
ABOUT SEONA GOERNDT
Creating, improving, and leading world-class healthcare programs while positively impacting patients is what I love most about my job. I partner across our organization to fix problems and innovate solutions. I make sure my patients’ voices are heard.I’m a master at energizing collaboration. Great teams deserve someone in their corner. I make sure each individual understands their value, not only to the organization’s success, but to our team and to me. I empower autonomy and reward initiative. Improving patient, provider, and payer experience is my area of expertise. My greatest privilege is synergizing the competing demands of all stakeholders—providers, work teams, cross-functional leadership, patients, and families—to identify and implement opportunities for improvement.STRENGTHS & WINS» As Director of Patient Experience for MetroHealth, I develop and lead programs that elevate the service experience. Whether I am creating system-wide programs or helping a patient locate a lost personal item, I won’t rest until I deliver success.» I bring an MBA from Cleveland State University, a BA in HR Development from Notre Dame College, and am also a Certified Patient Experience Professional through the Beryl Institute. This prestigious certification guarantees the knowledge necessary to deliver and capitalize on what patients and their families most desire within their healthcare experience. » As a subject matter expert for service excellence, I maintain an active understanding of current thinking and trends while concurrently innovating programs that energize best-in-class processes and services.CONNECTIf you’re looking for expertise that can partner across functions to fix problems, then join my professional network today. Email: s••••••••@att.net
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.