Senthilvelan S

Head - Order Management & Processes at HMD | Built Order management global capability inhouse | Ex-Nokia, Microsoft | MDI

Role
Head - Global Order Management & Processes at HMD
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Supply Chain & LogisticsView LinkedIn profile

About Senthilvelan S

With over 22+ years of diverse exposure in supply chain management, I am currently leading the global order management and processes function at HMD, a mobile phone company that sells Nokia phones. As a member of the global supply chain leadership team, I drive and program manage optimization projects within global supply chain functions, including performance metrics, systems, and tools.I have built inhouse order management team from scratch for handling global customer order fulfillment, supply chain IT interfaces. I have a strong background in supply chain network optimization, sustainability, business continuity planning, demand supply planning, distribution strategies, and IT transformation projects. I have collaborated with stakeholders across five continents and 100+ countries, and have thrived and survived major re-organizations and business model changes. I am passionate about team building, data-driven decision making, risk management, and change management. My goal is to enable HMD to deliver high-quality products and services to its customers, while reducing costs, enhancing efficiency, and improving sustainability.A people leader with exposure of building teams from the scratch, onboarding, training, transitioning and delivering excellence! My Expertise: Supply chain network optimization Team Building Sustainability Business model redesigning Business Continuity planning Demand Supply Planning Factory Supply and capacity planning Planning for Discrete and Continuous Manufacturing environments Availability & Replenishment Planning Inventory optimization & Management Order Management & Fulfillment Global capability Centre management Retail & Sales Operations Planning Supply Chain Transformation Project Management - IT & Non IT Program Management Analytical Modelling Risk Management Collaboration with Key Accounts / Distributors, Contract Manufacturers (ODMs) Product Launch management Team Management skills Business process Outsourcing

Experience

  1. Head - Global Order Management & Processes

    HMD

    Sep 2023 — Present · Bengaluru, IN

    Member of Global Supply Chain Leadership Team leading key optimization projects and Global Order Management (OM).Order Management• Lead 28 members Global Order Management function. Team covers OM processes for customers across 100+ countries, all product categories and business models.• Led global Delivery quality, replacement material processes for 100+ countries and ODMs & EMS factories.Supply Chain Optimization• Optimize processes, develop tools and templates needed for implementation Local contract manufacturing strategies.• Supply chain lead for organization’s Transformation project with Omnichannel business model.Team Management• Built 28 members order management team from scratch, define structure, skillset matrix, structure for effective delivery. • Formalize KPI systems to ensure superior performance delivery, collaborative cadence with order management stakeholders.IT Project Deployments & Technology Integration• Process owner for all IT related deployment with global supply chain streams i.e, planning, logistics, order fulfillment.• Project Manager for scoping, testing and deployment of ERP systems – SAP ByD along with GST Go-live in Jul’17Sustainability & Compliance• Led risk assessment framework for supply chain streams i.e, planning, material, logistics & order fulfillment – 2021.• Compliance, audit, and sustainability lead for global supply chain streams.

Education

  • Anna University Chennai

    B. Tech, Ceramics

    1997 — 2001

  • Management Development Institute, Gurgaon

    MBA (Post Graduate Diploma In Management - Executi), Management - Specialization in Operations & Marketing

    2013 — 2016

Skills

  • Production Planning
  • Master Data Management
  • Materials Management
  • Product Lifecycle Management
  • Demand Supply Planning
  • Product Management
  • Process Improvement
  • Cross-Functional Team Leadership
  • Six Sigma
  • Product Launch
  • Npi Management
  • Project Management
  • Product Customization
  • Inventory Management
  • Data Analytics
  • Logistics
  • Logistics Management
  • Business Process Improvement
  • Program Management
  • Supply Chain Management
  • Supply Chain
  • Leadership
  • Virtual Teams
  • Continuous Improvement
  • Sap Erp
  • Business Case Modelling
  • Management
  • I2 Scp
  • Quality Management
  • Team Management
  • Operations Management
  • Manufacturing

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Senthilvelan S — Head - Global Order Management & Processes at HMD in Bengaluru, KA, IN | Unifers