Senthilnathan Rajasekaran
SAP CX - Global Delivery Lead, SAP CX - SaaS Applications - Infosys SAP CX practice Leadership | CX Strategy I Digital Transformation
- Role
- Industry Principal at Infosys
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Senthilnathan Rajasekaran
Performing lead of SAP CX SaaS Applications – Key Responsibilities includes - Lead end-to-end delivery of SAP CX (Sales, Service, Marketing (Emarsys), CPQ, Commissions, CDC, CDP, FSM, Qualtrics) cloud solutions- SAP CX practice Business Development / Growth planning - Presales / GTM - Design scalable, integrated architectures aligned with business goals for our industry leading customers- Collaborate with stakeholders to define CX strategy and roadmap- Manage cross-functional teams for successful SaaS implementations- Drive innovation, adoption of best practices, and continuous improvement- Ensure compliance with enterprise standards and data governance- Mentor teams and enable CX capability building.
Experience
Industry Principal
Jul 2025 — Present · Bengaluru, IN
SAP CX SaaS Applications Lead – Key ResponsibilitiesLead end-to-end delivery of SAP CX (Sales, Service, Marketing - Emarsys, CPQ, Commissions, CDC, CDP, FSM, and Qualtrics) cloud solutions.Design scalable, integrated architectures aligned with business goals.Collaborate with stakeholders to define CX strategy and roadmap.Manage cross-functional teams for successful SaaS implementations.Drive innovation, adoption of best practices, and continuous improvement.Adoption of AI first design strategy and adoption of SAP Joule / Business AI internally and with customersEnsure compliance with enterprise standards and data governance.Mentor teams and enabled CX capability building.
Education
Bharathidasan University
MCA, Computer science
2001 — 2004
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