Senthilnathan J
Support Escalation Engineer at Microsoft | Guest OS Support| Azure Infrastructure & Cloud Solutions Architect | Customer-Centric Problem Solver |Customer Success| Expert in Troubleshooting
- Role
- Support Escalation Engineer at Microsoft
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Senthilnathan J
I am a Support Escalation Engineer at Microsoft, specializing in Azure platform and guest OS troubleshooting for global enterprise customers. With over 16 years of diverse experience in Linux administration, cloud infrastructure (Azure & AWS), and complex production environments, I have built a reputation for solving challenging technical problems with precision and customer empathy.My expertise spans Linux OS management (RHEL, SUSE, Ubuntu), high-availability clusters for SAP (HANA, ASCS/ERS) using Pacemaker, storage technologies (LVM, RAID, SAN), and cloud automation using Ansible. I have hands-on experience with large-scale datacenter operations, OS migrations, kernel tuning, virtualization (VMware, Hyper-V, KVM), and Azure-native services, supporting mission-critical workloads.I hold multiple certifications, including:Microsoft Certified: Azure Administrator (AZ-104), Azure Infrastructure Architect (AZ-305), and Azure for SAP Workloads (AZ-120)Red Hat Certified(-Ansible)Linux Foundation Certified System Administrator (LFCS)SUSE Certified Administrator (SCA) for SAP Applications.In addition to my technical expertise, I have led teams supporting strategic customers, driven critical incident management, and contributed to internal knowledge bases and process creation. I am passionate about continuous learning, mentoring, and contributing to the technical community.My goal is to grow as a thought leader, helping customers and teams navigate cloud transformations while maintaining reliability, security, and scalability.
Experience
Support Escalation Engineer
Jun 2020 — Present · Bengaluru, IN
Education
Vel Sri Rangarajan Sakunthala College Of Multimedia
Bachelor of Engineering (B.E.)
2002 — 2006
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