Senthilkumar Arumugam

About Senthilkumar Arumugam

Over 14+ years of Business Analysis experience in Electronic Payment Systems with specialization on Payment Gateway, Secure Payments, Online Retail Banking and Fraud Risk- Excellent communication skills with client facing capability and experience in dealing/working with cross border customers- Capable of representing solutions in language understandable by business users and technical staff- Sound knowledge in Agile Methodology, Requirement gathering, System Analysis, Process Mapping, Reporting and Documentation- Adept in managing multiple products and delivering knowledge solutions for business processes, evaluating end-user requirements, finding gaps and devising a road map for enhancing processes- Customer orientated. Able to deal with internal clients in a positive manner and help deliver technology solutions that benefit the business and business users

Experience

1. Senior Vice President Products and Portfolio Solutions

   YES BANK

   Jun 2022 — Present · Chennai, IN

Education

• Bharathiyar University

  B.Sc., Computer Technology, Computer Science

  1999 — 2001

• Bharathiyar University

  Master of Business Administration (MBA), Business Administration and Management, General

  2008 — 2009

• Bharathiar University

  M Sc., Computer Technology, Computers

  2001 — 2003

Skills

• User Acceptance Testing
• Software Development
• Testing
• Fraud
• Requirements Gathering
• Credit Cards
• Crm
• Agile Methodologies
• Fraud Detection
• Management
• Customer Support
• Data Analysis
• Technical Support
• Business Analysis
• Payment Gateways
• Requirements Analysis
• Risk Management
• Process Improvement
• Kcs
• Business Process
• Sql
• Analysis